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SOURCE Komutel
ST-GEORGES, QC, March 5, 2013 /CNW Telbec/ - Komutel inc. ('Komutel'), a
leading Enterprise Communication Software Developer, acquires Novo
Technologies, an industry specialist in call recording, quality control
and workforce management solutions, whose headquarter is located in the
greater Quebec city area. That acquisition will allow Komutel to
maintain its continued growth and benefit from a larger customer base
in Quebec, Canada and the United States, for its complete world-class
offer. This is a second acquisition transaction for Komutel in the last
twelve months.
"This acquisition will strengthen Komutel expertise in the contact
center and call recording market, as well as extend an integrated set
of solutions leading to a more complete and diversified offer for our
customers" says Richard Poulin, CEO of Komutel. Louis Turmel, President
of Novo Technologies, declares that "it is excellent news for our
organisation and our customers. We are delighted to complement
Komutel's offer, our customers will benefit from a wider range of
solutions, all directly meeting their needs".
Komutel also welcomes more than twenty employees in the team. The
synergies created with this transaction represent a great growth
opportunity and supports Komutel's strategic development plan.
About Novo Technologies inc.
The President of Novo Technologies, Louis Turmel, becomes a member of
the executive board of Komutel. He has positioned over the years Novo
as a leading developer of innovative, flexible and parameter driven
call recording and quality control software for call centers. Novo
Technologies is dedicated to help organizations to proactively and
effectively capture and manage corporate transactional content. The
organisation provides its customers the tools and solutions needed to
track and document voice based information. To this day, Novo has been
providing its advanced technology and superior service to hundreds of
organizations worldwide, in the insurance, financial services,
healthcare and government markets.
About Komutel inc.
Komutel is an Enterprise Communication Software Developer, specializing
in the development and marketing of open-ended and innovative solutions
in the telecommunications sector. Komutel solutions' portfolio, which
includes: call centers applications, notification, mobility,
interactive voice response, as well as those of Novo Technologies, can
all be deployed in the cloud or in the customer environment. The
various products of the organisation offer user-friendliness and
flexibility, which have positioned Komutel as a recognized provider of
value added solutions in the industry. Our customers span across many
industry sectors such as Health Care, Finance, Insurance, Public
Safety, Education and more. Komutel solutions have respectively
maximized communications performance in those industry sectors.
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