Restaurant owner discusses complaints from Champion man - 21 News Now, More Local News for Youngstown, Ohio -

Restaurant owner discusses complaints from Champion man

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CHAMPION TOWNSHIP, Ohio - A Champion Township man says he met with the owner of a McDonald's restaurant to discuss his complaint about employees who he claims made derogatory comments about disabled elderly customers.

Thomas Soltis Jr., who made a Facebook posting  about employees working at the Champion McDonald's, says his concerns are being taken seriously.

Soltis says the manager told him that those responsible will be dealt with, and the incident will not be swept under the rug.

Soltis alleges that employees of the Mahoning Avenue restaurant made the remarks about a group of residents from Boyd's Kinsman Home who stopped at the restaurant for lunch on November 10.

In an email to 21 News, owners David and Brenda Rieger write: "We are absolutely appalled by the allegations of behavior in one of our restaurants. Our staff knows that we have a special needs child ourselves and would never, under any circumstances, tolerate disparaging anyone. Our investigation thus far has not identified anything derogatory, but we're actively looking into these claims and will take appropriate action if warranted. We're also reminding all of our restaurant teams about our organization's core values of respect and dignity for every guest who visits our restaurants."

A spokesperson for the Boyd's Kinsman Home says the group of 20-30 residents took a day trip that Sunday that included a stop at the McDonald's for lunch around noon, and staff reported the outing was a great time.

The Boyd's Kinsman Home is a live-in facility for adults with special needs and developmental disabilities.

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