GM CEO attempts to quell damage from recalls - WFMJ.com News weather sports for Youngstown-Warren Ohio

GM CEO attempts to quell damage from recalls

Posted: Updated:
Mary Barra Mary Barra

DETROIT (AP) - General Motors CEO Mary Barra is spending time in the automaker's call center listening to customer complaints.
 
The new CEO spent about a half hour last Thursday wearing a headset at the suburban Detroit center and will return there periodically.
 
GM on Wednesday also posted five videos of Barra on its website. It's trying to counter bad press from a massive recall of 1.6 million cars over faulty ignition switches.
 
GM has admitted it knew about the problem for at least a decade but did not recall the cars until last month. The problem is linked to at least 12 deaths.
 
Spokesman Greg Martin says that during the time Barra listened in last week, no one called about the recall.

(Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

  • More From wfmj.comHot ClicksMore>>

  • Amid anti-immigrant sentiment, some Spanish speakers wary

    Amid anti-immigrant sentiment, some Spanish speakers wary

    Sunday, May 27 2018 1:27 AM EDT2018-05-27 05:27:55 GMT
    (AP Photo/Chris Carlson). Lilly Mucarsel, a native of Ecuador, poses for a picture in her office Friday, May 25, 2018, in Tustin, Calif. Mucarsel, 62, of Southern California finds herself reverting to English when she attends a baseball game or goes to...(AP Photo/Chris Carlson). Lilly Mucarsel, a native of Ecuador, poses for a picture in her office Friday, May 25, 2018, in Tustin, Calif. Mucarsel, 62, of Southern California finds herself reverting to English when she attends a baseball game or goes to...
    The Trump administration's harsh rhetoric and tougher policies toward immigrants have made some Spanish speakers self-conscious about speaking other languages in public.More >>
    The Trump administration's harsh rhetoric and tougher policies toward immigrants have made some Spanish speakers self-conscious about speaking other languages in public.More >>
  • Teacher out of hospital after stopping school shooting

    Teacher out of hospital after stopping school shooting

    Sunday, May 27 2018 1:27 AM EDT2018-05-27 05:27:18 GMT
    (Robert Scheer/The Indianapolis Star via AP). Law enforcement officers walk outside Noblesville West Middle School in Noblesville, Ind., after a shooting on Friday, May 25, 2018. A male student opened fire at the suburban Indianapolis school wounding a...(Robert Scheer/The Indianapolis Star via AP). Law enforcement officers walk outside Noblesville West Middle School in Noblesville, Ind., after a shooting on Friday, May 25, 2018. A male student opened fire at the suburban Indianapolis school wounding a...
    Authorities say a female student wounded in an Indianapolis-area middle school shooting is in critical condition and a teacher who was also shot is in good condition.More >>
    Authorities say a female student wounded in an Indianapolis-area middle school shooting is in critical condition and a teacher who was also shot is in good condition.More >>
  • 'Quiet revolution' leads to abortion rights win in Ireland

    'Quiet revolution' leads to abortion rights win in Ireland

    Sunday, May 27 2018 1:27 AM EDT2018-05-27 05:27:04 GMT
    (Niall Carson/PA via AP). A man walks past a mural showing Savita Halappanavar, a 31-year-old Indian dentist who had sought and been denied an abortion before she died after a miscarriage in a Galway hospital, with the word YES over it, in Dublin, Irel...(Niall Carson/PA via AP). A man walks past a mural showing Savita Halappanavar, a 31-year-old Indian dentist who had sought and been denied an abortion before she died after a miscarriage in a Galway hospital, with the word YES over it, in Dublin, Irel...
    Official counting is set to begin in Ireland's historic abortion rights referendum, with two exit polls predicting an overwhelming victory for those seeking to end the country's strict ban.More >>
    Official counting is set to begin in Ireland's historic abortion rights referendum, with two exit polls predicting an overwhelming victory for those seeking to end the country's strict ban.More >>
Powered by Frankly
All content © Copyright 2000 - 2018 WFMJ. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms