Motor vehicles top Ohio consumer complaint list - WFMJ.com News weather sports for Youngstown-Warren Ohio

Motor vehicles top Ohio consumer complaint list

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COLUMBUS, Ohio -

Motor vehicles were at the top of the list for consumer issues in 2015.

According to the Ohio Attorney General's office, nearly a quarter of the 27,000 complaints filed last year involved vehicles, with the most common complaints being related to used vehicle sales.

Other top motor-vehicle complaints involved vehicle repairs and new vehicle sales.

Other than vehicles, the Ohio Attorney General Mike DeWine said the top complaint categories in 2015 were professional services; collections, credit reporting, or financial services; shopping, food, or beverages; utilities, phone, Internet, or TV; home or property improvement; identity theft; and potential scams.

In 2015, the Ohio Attorney General's Office said they received more than 1,670 identity theft complaints, an increase of more than 300 from 2014.

Other areas of concern cited among the top complaint categories were collections calls, wireless services, sweepstakes or prizes, cable/bundling, and in-store or online shopping issues, according to the news release.

According to complaint information, more than $2.4 million was returned or adjusted in 2015 through complaint resolution.

"Through our complaint process, we've helped people solve disputes, secure refunds and clear fraudulent charges," DeWine said in a news release from Friday. "We encourage consumers to contact us when they think they've been treated unfairly or when they need help solving a problem."

The news release said the Attorney General's Consumer Protection Section works with individuals, businesses and nonprofits to resolve complaints through informal dispute resolution.

Consumer complaints can be filed online at www.OhioAttorneyGeneral.gov or by phone at 800-282-0515.

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