IRS ‘Get My Payment’ site slow as people seek Economic Stimulus money

The Internal Revenue Service on Wednesday opened its “Get My Payment” web link for people wondering when the promised government payment will be deposited into their bank account.

However, users may need a little patience when navigating the site https://www.irs.gov/coronavirus/get-my-payment

The IRS opening page says users can utilize the “Get My Payment” site to check your payment status; confirm whether your payment will be in the form of direct deposit or check, or to enter direct deposit bank information for people who have not already done so.

When first logging on to the site it may take some time to appear.  You may also get a message acknowledging that a lot of people are trying to get information and you may have to try to log on again in a few minutes.

Once you do get in, you’ll see a warning informing you that the site is strictly for government business.

After pressing the “Continue” button you will be taken to a screen asking for your Social Security Number, date of birth, street address, and zip code.

The next screen should tell you when the payment has been deposited, and into which account.

People with mobile or online banking should be able to check their accounts for the deposit as well. However, 21 News became aware of mobile or online banking issues at a couple of financial institutions.

Farmer’s National Bank customers logging onto the company’s website Wednesday morning found a message about an Online/Mobile Banking outage.

Farmer’s Bank Executive Vice President, Chief Retail/Marketing Officer Amber Wallace told 21 News that the site is up and running, but may be slow because of the large number of people checking their accounts. Wallace directed those still having issues to call customer support at 1-888-988-3276.

In addition, PNC Bank’s mobile app displayed a message earlier on Wednesday directing customers to the online banking website. 

PNC issued the following statement:

"Like other banks, PNC customers have experienced intermittent mobile and care center access today. This is the result of an unprecedented volume of customers using these channels to check their accounts for Economic Impact Payments and other forms of financial hardship relief. Our technical teams are engaged and we appreciate our customers' patience as we work as quickly as we can to address the issue."

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