News
State fines Aqua Ohio over billing problems
Ohio regulators have fined Aqua Ohio $132,000 for failing to correct problems with their billing system. The company installed a new system in May of 2007, and since then there have been numerous complaints
Tuesday, August 25th 2009, 8:10 AM EDT
Updated:
Ohio regulators have fined Aqua Ohio $132,000 for failing to correct problems with their billing system.
The company installed a new system in May of 2007, and since then there have been numerous complaints of customers not receiving their bills for up to six months at a time but still being assessed late fees.
The company is also required to spend $25,000 to aid low-income water customers.