Ohio Attorney General sues Austintown home improvement contracto - WFMJ.com News weather sports for Youngstown-Warren Ohio

Customers say they lost $40,000

Ohio Attorney General sues Austintown home improvement contractor

Posted: Updated:
YOUNGSTOWN, Ohio -

The Ohio Attorney General's office is suing a now-closed, Austintown-based home improvement contractor for allegedly performing substandard work for some customers, and failing to deliver on promised services to others.

The lawsuit, claiming that Anthony J. Luttrell and Falcon General Contractors LLC violated Ohio’s Consumer Sales Practices Act, is based on complaints from seven of Luttrell's former customers who say they lost $40,000.

According to the lawsuit, Luttrell operated Falcon General Contractors from 5547 Mahoning Ave., Suite 335, in Austintown before closing it.

The lawsuit alleges that Luttrell offered large home improvement projects, such as house additions, room renovations, and porch or deck installations.

Consumers complained that they paid Falcon for work that was never completed and that their money was not returned.

The lawsuit, filed in the Mahoning County Common Pleas Court, seeks reimbursement for consumers and an injunction to prevent further violations.

To help consumers avoid home improvement problems, Attorney General Michael DeWine offered the following recommendations:

Research a company before making any payments.

Ask for recommendations, and talk to past customers about their experiences. Search for complaints on file with the Ohio Attorney General’s Office or Better Business Bureau. Find out if the business is registered with the Ohio Secretary of State. Conduct an internet search with the name of the business and words like “reviews” or “complaints.” Be skeptical if you find no information. Some operators change business names regularly to make it harder for consumers to detect their record of shoddy work.

Get multiple estimates.

For a large job, consider contacting at least three different businesses before making a final selection. Keep in mind that the company that gives you the lowest estimate may not necessarily deliver the best results.

Check your cancellation rights.

If a home improvement contractor does not have a fixed place of business or comes to your door to offer services, you may be entitled to a three-day right to cancel the contract under Ohio’s Home Solicitation Sales Act. Make sure you receive detailed written information about your cancellation rights.

Make sure verbal promises are put in writing.

Get a detailed written contract including any verbal claims the contractor makes and other important details, such as the estimated cost of the work, the expected start and end dates, and the names of the individuals who will perform the services.

Be wary of requests for large down payments.

It’s reasonable for a contractor to require a down payment, but be skeptical if you’re asked to make a large down payment (such as half or more of the total cost) before any work begins. If possible, pay in increments as the work is completed.

Consumers who suspect an unfair or deceptive sales practice should contact the Ohio Attorney General’s Office at www.OhioProtects.org or 800-282-0515.

A copy of the lawsuit is available on the Ohio Attorney General’s website.

A copy of the lawsuit is available here

?

  • More NewsMore>>

  • Warren man involved in deadly biker gang fight pleads guilty

    Warren man involved in deadly biker gang fight pleads guilty

    Tuesday, June 20 2017 3:49 PM EDT2017-06-20 19:49:51 GMT

    James Gardner pleaded guilty to involuntary manslaughter and felonious assault, both with gun charges, obstruction of justice and falsification in court on June 20. 

    More >>

    James Gardner pleaded guilty to involuntary manslaughter and felonious assault, both with gun charges, obstruction of justice and falsification in court on June 20. 

    More >>
  • Cortland to add tax to maintain roads

    Cortland to add tax to maintain roads

    Tuesday, June 20 2017 3:47 PM EDT2017-06-20 19:47:05 GMT

    Cortland city council passed an ordinance on June 19 that will add a $5 tax to license plates. 

    More >>

    Cortland city council passed an ordinance on June 19 that will add a $5 tax to license plates. 

    More >>
  • Mercer County man charged with terroristic threats, strangulation

    Mercer County man charged with terroristic threats, strangulation

    Wednesday, June 21 2017 1:08 PM EDT2017-06-21 17:08:11 GMT

    A Mercer County man is facing charges after allegedly strangling a woman on June 12 in Fairview Twp. 

    More >>

    A Mercer County man is facing charges after allegedly strangling a woman on June 12 in Fairview Twp. 

    More >>
  • Sports ScoresMore>>

  • Scrappers beat Auburn in extra innings

    Scrappers beat Auburn in extra innings

    Friday, June 23 2017 12:04 AM EDT2017-06-23 04:04:07 GMT

    The Scrappers won for the first time at Eastwood Field this season 5-4 in 10 innings against Auburn.  Jonathan Laureno's walk off RBI double scored Oscar Gonzalez to send everyone home happy.   Auburn jumped out to a 2-0 lead in the first inning, with the first four batters reaching base. Paul Panaccione and Randy Encarnacion drove in the Doubledays runs. The Scrappers evened the scored in the bottom of the inning, Samad Taylor scored on a wild pitch, and Will Benso...

    More >>

    The Scrappers won for the first time at Eastwood Field this season 5-4 in 10 innings against Auburn.  Jonathan Laureno's walk off RBI double scored Oscar Gonzalez to send everyone home happy.   Auburn jumped out to a 2-0 lead in the first inning, with the first four batters reaching base. Paul Panaccione and Randy Encarnacion drove in the Doubledays runs. The Scrappers evened the scored in the bottom of the inning, Samad Taylor scored on a wild pitch, and Will Benso...

    More >>
  • Moldovan defends title at Mill Creek

    Moldovan defends title at Mill Creek

    Thursday, June 22 2017 11:47 PM EDT2017-06-23 03:47:54 GMT
    Maxwell Moldovan of Uniontown, Ohio defended his title at the Mill Creek Foundation Junior All Star tournament conducted by the American Junior Golf Association. Moldovan shot a 68 for a three day total of 203, finishing three strokes ahead of Aaron Du of Lake Mary, Florida. Taylor Kehoe of Strathroy, Ontario captured the girls division at 205, after shooting 67 on the final day.   Manhue Chen of China placed second, six strokes back. Brookfield's Connor Stevens finished tied...More >>
    Maxwell Moldovan of Uniontown, Ohio defended his title at the Mill Creek Foundation Junior All Star tournament conducted by the American Junior Golf Association. Moldovan shot a 68 for a three day total of 203, finishing three strokes ahead of Aaron Du of Lake Mary, Florida. Taylor Kehoe of Strathroy, Ontario captured the girls division at 205, after shooting 67 on the final day.   Manhue Chen of China placed second, six strokes back. Brookfield's Connor Stevens finished tied...More >>
  • Late rally not enough as Scrappers drop home opener

    Late rally not enough as Scrappers drop home opener

    Thursday, June 22 2017 11:39 PM EDT2017-06-23 03:39:50 GMT

    For the second straight night, the Mahoning Valley Scrappers jumped out to a second-inning lead.  

    More >>

    For the second straight night, the Mahoning Valley Scrappers jumped out to a second-inning lead.  

    More >>
Powered by Frankly
All content © Copyright 2000 - 2017 WFMJ. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms