Best Buy recalls 187,000 air fryers that may overheat
Thousands of air fryers and air fryer ovens sold at Best Buy are being recalled because of the risk of overheating.
According to the Consumer Product Safety Commission, 187,400 recalled Insignia Air Fryers and Insignia Air Fryer Ovens can overheat, causing the handles to melt or break, posing fire and burn hazards.
Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn, and laceration hazards.
Best Buy said it has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
The recalled units were sold at Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit.
The recalled air fryers or air fryer ovens should not be returned to Best Buy stores. Best Buy says it has contacted all known purchasers directly.
Owners can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided.
Consumer Contact
Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on “Product Recalls” located under the “Order and Purchase” column located at the bottom of the page for more information.