'Taken for a Ride': Ohio joins multistate Uber lawsuit

Ohio has joined a multistate lawsuit against Uber USA, LLC and Uber Technologies, Inc. (Uber) for alleged deceptive practices tied to the company's Uber One subscription service, according to a news release from Ohio Attorney General Dave Yost's office.
The lawsuit states that Uber, a transportation company that provides ride-hailing, food delivery and freight transport services, has misled customers with free trials that automatically get rolled into paid subscriptions, has exaggerated how much money users could save and made it difficult to cancel the subscription.
"Uber took consumers for a ride - and it wasn't what they signed up for," Yost stated.
The lawsuit, pending in a U.S. District Court in California, also says that Uber has even charged some customers before their billing date or before their free trial had ended.
"A free trial shouldn't lead to a surprise bill, and canceling shouldn't become an exercise in frustration," Yost stated.
The lawsuit seeks refunds for affected customers, civil penalties and a court order prohibiting Uber from using these tactics in the future.
The lawsuit also includes attorneys from Pennsylvania, West Virginia, New Jersey and more than a dozen other areas across the country. The lawsuit was originally filed by the Federal Trade Commission.
